We strive to process and ship orders in a timely manner. Shipping times may vary depending on your location. We are not responsible for any delays, damages or losses incurred during shipping. Once the order has been shipped, it is the responsibility of the shipping carrier.

Parcels are sent via Australia Post with Flat Rate postage.

You have 7 days after receiving your items to request a return.

To be eligible for a return, your item must be in the same unused condition that you received it. To start a return, you can contact us at indigobabyaustralia@hotmail.com.

For more information, please refer to our Returns Policy page.

We offer worldwide shipping. Postage price is dependent on your location and will be calculated at the checkout.

We accept major credit cards, including Visa, Mastercard, American Express, Apple Pay and Google Pay

Yes. You are welcome to cancel your order unless it has been shipped already. Upon cancellation of your order you will receive a full refund to your method of payment. All sale items are not eligible to be cancelled. You can always contact us for any return questions at indigobabyaustralia@hotmail.com

No. We do not offer any custom made products at this stage.